Privacy policy

PRIVACY POLICY
Last Updated: November 3, 2026

This Privacy Policy describes how the lezovella online store collects, uses, shares, and safeguards personal information when customers visit https://lezovella.shop, place orders, or contact customer support.

1. INFORMATION WE COLLECT
We may collect:
- Names and contact details.
- Email addresses and telephone numbers.
- Billing and delivery addresses.
- Order information and purchase history.
- Account information where applicable.
- Customer support messages and correspondence.
- Technical data, including IP addresses, device information, browser characteristics, and website interactions.

Complete payment card credentials are processed by authorized payment providers. We receive the transaction details needed for order administration.

2. HOW WE USE INFORMATION
Information may be used to:
- Process purchases and payments.
- Fulfill and deliver customer orders.
- Provide tracking assistance and customer support.
- Process returns, exchanges, and refunds.
- Maintain website security and prevent fraud.
- Improve shopping experiences.
- Send marketing communications where permitted by law.
- Comply with accounting, tax, and legal requirements.

3. LEGAL BASES FOR PROCESSING
Where required by privacy law, processing may rely on contract performance, legal obligations, legitimate interests, or consent.

4. COOKIES AND TRACKING
Our website may use essential cookies for shopping carts, checkout, security, and customer preferences.

Optional analytics or advertising technologies may be used where configured. We will request consent for non-essential cookies where legally required.

Customers may manage supported privacy preferences through available website controls or browser settings.

5. INFORMATION SHARING
We may share necessary data with Shopify, payment processors, delivery carriers, fulfillment services, fraud prevention providers, customer support vendors, and configured analytics or marketing partners.

We may also disclose information when legally required.

6. SHOPIFY
Our store uses Shopify's e-commerce infrastructure.

Shopify may process information to provide services and for purposes identified in its applicable privacy notices.

For more information, visit https://www.shopify.com/legal/privacy.

7. INTERNATIONAL TRANSFERS
Personal information may be processed outside a customer's country of residence. Where legally required, appropriate safeguards will apply to international transfers.

8. INFORMATION SECURITY
We use reasonable technical and organizational measures designed to protect customer data from unauthorized access, disclosure, alteration, and loss.

No digital system can guarantee complete security.

9. DATA RETENTION
We retain information only as long as reasonably necessary to manage orders, support customers, prevent fraud, maintain legal records, and meet applicable obligations.

10. PRIVACY RIGHTS
Depending on applicable law, customers may request access, correction, deletion, restriction, or portability of qualifying personal information.

They may also object to certain processing, withdraw consent, or opt out of specified advertising-related data uses.

11. UNITED STATES PRIVACY RIGHTS
Residents of certain US states may have additional privacy rights where the applicable state laws apply to our business.

12. UNITED KINGDOM PRIVACY RIGHTS
UK customers may have rights under the UK GDPR and other relevant data protection laws, including the right to complain to the UK Information Commissioner's Office.

13. MARKETING
Customers may unsubscribe from promotional communications through the unsubscribe instructions or by contacting customer support.

Necessary transactional messages may continue.

14. CHILDREN'S PRIVACY
Our store is not intended for children making independent purchases.

We do not knowingly collect children's information contrary to applicable law.

15. POLICY UPDATES
We may update this Privacy Policy when our practices, technology, or legal obligations change. Revisions will be published on our website.

16. PRIVACY CONTACT
Store Name: lezovella
Website: https://lezovella.shop
Customer Service Email: sidal7ai.de@outlook.com

The actual data controller's verified legal identity and business address must be included before publication.